Which of these terms are you more familiar with: Artificial Intelligence, Intelligence Augmentation or Collaborative Intelligence?
Whilst they are differing processes and perspectives Artificial Intelligence (AI) and Intelligence Augmentation (IA) will change our interactions with technology and they are an ever emergent part of the fabric of organisations.
This article in the HBR although lengthy, is an insightful, thought provoking, controversial and useful piece for igniting discussion and maybe even shaping the direction in your organisation’s technological innovation.
Whereas the article lacks detail on issues of bias and ethics – which in my view are crucial elements of any discussion on this topic – it does highlight technology, human interaction and connectivity as the building blocks for ‘collaborative intelligence’. Bias and ethics we know are human conditions; so any data which may have been influenced by either or both will inevitably translate to create a ‘machine condition’. Any challenge and intervention to bias and ethics in the human condition should be emulated to the machine condition.
The key take home message for me is in the title ‘collaborative intelligence’. As we at eight circles nurture collaboration in all we do, this will be the term I use when engaging with clients and colleagues in future discussions on AI and IA.
I encourage you to stand back, take an objective look and nudge your narrative towards ‘collaborative intelligence’.
Chartered MCIPD, BSc (Hons) HRM, PGCE
Emotional Intelligence Thought Leader & Collaborator